SimpleGenius - Privacy Policy

Effective Date: 12 August 2025

SimpleGenius ("we", "our", "us") is committed to protecting the privacy of our clients, website visitors, and business partners. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

1. Information We Collect

We may collect personal information from you when you:

  • Visit our website or interact with our contact forms.
  • Communicate with us by phone, email, or other means.
  • Engage our services as a client.

This information may include your name, company name, job title, email address, phone number, and any other details you choose to provide.

We also collect non-identifying technical data (such as browser type, device information, and IP address) to improve site performance and security.

2. How We Use Your Information

We use personal information for purposes including:

  • Responding to your enquiries and providing services.
  • Managing client relationships.
  • Sending relevant updates and marketing communications (you may opt out at any time).
  • Improving our website and services.
  • Ensuring website security and preventing fraud.

3. Website Security and Google reCAPTCHA

Our website uses Google reCAPTCHA v3 to protect against spam and abuse.

The reCAPTCHA service collects hardware and software information (such as device and application data) and sends it to Google for analysis. This data is used solely for security purposes.

By using our website, you acknowledge and agree that:

4. Disclosure of Personal Information

We do not sell or rent personal information.

We may disclose your personal information:

  • To service providers who assist us in operating our business and website.
  • Where required by law or to comply with legal obligations.
  • To protect the rights, property, or safety of SimpleGenius, our clients, or others.

5. Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.

6. Access and Correction

You may request access to the personal information we hold about you, or request that we correct it, by contacting us at the details below.

7. Links to Our Terms of Service

This Privacy Policy should be read in conjunction with the SimpleGenius Terms of Service, which contains additional information about how we handle client data in the course of providing IT services.

You can view the Terms of Service here: SimpleGenius – Terms of Service

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be published on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or our handling of personal information, please contact:

SimpleGenius

Email: hello@simplegenius.co

Phone: 03 9994 1777